AC out in a July heat wave
Without text-back
First company to answer gets the job.
With text-back
You're the first one they hear from.
For heating & air companies · Middle Tennessee
You're working and the phone rings.They get a text. You keep working. Only get notified if it's an emergency.Call them back when you're done. Get home faster without losing clients.
During business hours
Ridgeline Heating & Air2:15 PM
Missed call · 2:13 PM
Hey, this is Marcus with Ridgeline Heating & Air. I'm on a job, text YES if this is an emergency. If not, what are you needing? I'll give you a call as soon as I finish up here. Reply STOP to opt out.
Sent automatically · 10 sec later
Yes, our AC quit and it's 90 degrees in the house. We have a newborn.
2:14 PM
So sorry! Close your blinds and run your ceiling fans to keep the house cooler. I'll call you in a second.
2:14 PM
Thank you so much for texting back so fast! Talk to you in a second.
2:15 PM
The phone rings at dinner.You keep eating and laughing. We sort out tonight or tomorrow.You only hear about emergencies.
After hours · Dinner time
Ridgeline Heating & Air7:10 PM
Missed call · 7:07 PM
Hi, this is Marcus with Ridgeline Heating & Air. I'm currently spending time with my family. Is this an emergency, or can I call you in the morning? Reply STOP to opt out.
Sent automatically · 7:07 PM
Not an emergency. Furnace is making a noise. Morning is fine.
7:09 PM
I appreciate that! Talk to you in the morning.
7:10 PM
Missed callers get a text in 10 seconds, not the next HVAC company on Google. From $199/month.
For heating & air companies
Calls you're missing right now
The calls that hit voicemail while you work.
Fall furnace tune-up
Without text-back
They never call back.
With text-back
You book the tune-up and the plan.
Repair needed before closing
Without text-back
The agent goes with whoever answers.
With text-back
You keep the agent and the referrals.
Why text-back works
Missed calls don't wait for you
Most callers won't leave a voicemail. A fast text keeps them with you.
48%
of calls to home-service businesses never reach a person.
Invoca Home Services Benchmarks, 2026
42%
of consumers say they leave a voicemail when a business doesn't answer.
CallRail survey of 1,000 U.S. consumers, 2025
1 in 5
say they immediately call another business instead.
CallRail survey of 1,000 U.S. consumers, 2025
87%
say they check a new text within 15 minutes.
EZ Texting survey of 959 U.S. adults, 2026
Calculator
What text-back could be worth to you
Slide in your numbers.
Based on 22 work days a month. The booking rate is an assumption, not a measured figure. Set it to what you see in your own business.
Estimated extra money each month
$0
- Jobs saved / mo
- 0
- Revenue saved / mo
- $0
- Your package / mo
- $199
- Return on every $1
- $0
Over your first 4 months
$0
Illustration only, based on the numbers you enter and the assumptions above. Not a guarantee of results. We track your real results.
Pick your package
Two packages. That's it.
Both start with 4 months. See results before you commit.
Package 01
Missed-call text-back
First 4 months
$199 / mo
Then
Month to month
For shops whose website already qualifies.
- Missed calls get a text in 10 seconds, day or night.
- A separate after-hours message.
- You get notified on your phone.
- Emergencies get flagged right away.
- When they reply, you take over.
Package 02
Website revamp + text-back
First 4 months
$399 / mo
Then
Month to month
A new website plus everything in Package 01.
- A fast, mobile-friendly site.
- Services, reviews, and tap-to-call.
- Built to help you show up in local search.
- Everything you need to qualify, built in.
- Text-back running once you're approved.
- The website is yours to keep.
Text-back qualification
What your website needs to qualify
Not sure? Run the free website checkup →
Carriers approve your texting only if your site has:
- Your exact legal business name
- Matching your IRS paperwork, word for word.
- A live, working website
- Your own domain, services, phone, and service area.
- A privacy policy
- Saying you never share customers' numbers.
- Texting terms
- Rates may apply, reply STOP or HELP.
- A contact form with a texting checkbox
- An unchecked box to agree to texts.
- An EIN, or sole proprietor registration
- No EIN? Sole proprietors can register with lower limits.
Free website checkup
Do you qualify for the $199 package?
8 quick questions. Find out what to fix.
After your first 4 months
You decide what happens next
We review calls saved and jobs booked together. Stay month to month or walk away. No contract.
Get startedWeeks 1–2
Build & register
We get your texting approved and build your site.
Week 3
Go live
We test it, then turn it on.
Months 1–4
Save missed calls
Every saved call is tracked.
After month 4
Month to month
Stay or walk away. The site stays yours.
Let's talk
Get your HVAC company set up
Tell us about your business. We'll check your site and get you started.
Serving HVAC companies across Middle Tennessee.
Your first text-back will sound like this
Hey, this is [your name] with [your business]. I'm on a job, text YES if this is an emergency. If not, what are you needing? I'll give you a call as soon as I finish up here. Reply STOP to opt out.
With your name and business. You can change it.